Patient Area

Patients' Rights

• Receive the complete necessary medical and nursing care in health facilities in accordance with regulations.
• Respect from all the hospital staff at all times.
• Ensure the confidentiality and privacy of the patient for his medical condition or treatment steps.
• The right to refuse to interview any person who is not related to treatment including visitors.
• Ensuring complete privacy during treatment procedures and medical consultations.
• Be protected of any infection transmitted through the hospital.
• Provide a safe environment for all patients.
• Provide appropriate communication between the patient and his relatives.
• Provide translation between the patient and patient relatives and the staff who do not speak Arabic.
• The right to second medical opinion.
• The patient and relatives should be aware of anyexpected health risks and any information required before any medical procedure.
• Receive appropriate assessment and management of Pain
• The patient has the right to refuse any treatment or any medical procedure, but requires a signature on the form for that which is (a form of contrary medical advice).
• Patients and their relatives have the right to request a copy of their medical record
• Patient opinion should be considered when transfer to another hospital is needed.
• Introduce policies and regulations of complaints to the patient and relatives.