Home | Patient Area

Patient Area

Patients' Rights

  • Receive the complete necessary medical and nursing care in health facilities in accordance with regulations.
  • Respect from all the hospital staff at all times.
  • Ensure the confidentiality and privacy of the patient for his medical condition or treatment steps.
  • The right to refuse to interview any person who is not related to treatment including visitors.
  • Ensuring complete privacy during treatment procedures and medical consultations.
  • Be protected of any infection transmitted through the hospital.
  • Provide a safe environment for all patients.
  • Provide appropriate communication between the patient and his relatives.
  • Provide translation between the patient and patient relatives and the staff who do not speak Arabic.
  • The right to second medical opinion.
  • The patient and relatives should be aware of anyexpected health risks and any information required before any medical procedure.
  • Receive appropriate assessment and management of Pain
  • The patient has the right to refuse any treatment or any medical procedure, but requires a signature on the form for that which is (a form of contrary medical advice).
  • Patients and their relatives have the right to request a copy of their medical record
  • Patient opinion should be considered when transfer to another hospital is needed.
  • Introduce policies and regulations of complaints to the patient and relatives.

Patients’ Responsibilities

  • Providing accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other health matters to caregivers.
  • Follow the treatment plan recommended by your caregivers.
  • Recognize and respect the rights of other patients, families and staff.
  • Observe hospital and clinic rules.
  • To maintain all the hospital properties.

Clients

  • Abrotel aquamarin resort
  • Doctors partnerships
  • National Societe Generale Bank (NSGB) for life
  • Arab Land Bank
  • Egyptian Assembly cooperative insurance
  • Prime Health for Medical Services
  • General Petroleum Company
  • Egyptian Company for Airports
  • Bank (CIB)
  • The Bank of Egypt
  • D.M.S
  • Abu Soma tourist development
  • Grew Marine navigation
  • Company ultra medical services
  • Company oil Gulf
  • Of Suez oil
  • Company for Electricity Distribution
  • Egypt Helth Lafe
  • oil company of the Gulf of Suez
  • Company Saif health care
  • company navigation nest petroleum
  • Enaya
  • Care & Cure
  • Misr Petroleum Company
  • Egyptair for airlines
  • Egyptair tourism and free markets
  • Next Care
  • House Gas
  • Elmashreq
  • Alico
  • Telecom Egypt
  • Egycare
  • Midi consult
  • Sunrise Royal Makadi
  • Hotel Oberoi
  • Hotel Acacia Swiss resort
  • Aqua Hotel Art
  • Hotel fertilizer plant
  • Marriott Hotel
  • Noble Hotel
  • Intercontinental Soma any
  • AMC Azure
  • Paradise Hotel
  • Palm Beach Hotel
  • Hotel Warda
  • Desert Rose
  • Egyptair for Air Services
  • Next Care
  • Med Right
  • Globe Mead
  • Station Sahara Egypt Air and Ground Services
  • Health Insurance Authority
  • Axa Life
  • Company of the Nile Valley medical services and treatment